The Broken Trophy

I received a recognition trophy for helping on a special project: a fake light bulb on a pedestal that looked like a child created it. It arrived broken in pieces.

When the leader asked if I got the trophy, I mistakenly said it was broken. I didn't want it - I should have said yes and left it at that. A week later, I get an email that I am being taxed for the “gift” I was sent. Two days later, a replacement trophy arrived, also broken. A week later, the next tax notice for the second broken trophy.

While the intent was good, there was nothing meaningful about being sent something I didn’t want and then being taxed on it. Twice. A brief email thanking me for my time and contribution would have had great meaning and cost nothing. I came away annoyed, less engaged and having learned to not volunteer on future projects.

Leaders should provide recognition for employees. It goes wrong when they lead with what is meaningful to them. Meaningful recognition starts with understanding what is meaningful to the person. It only has to cost thought and time – with lasting ripple effects. The best recognition I’ve received? A thoughtful, encouraging email from my boss’ boss acknowledging my contributions.

What is the best recognition you’ve received?

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